Section 77D | Regulator may decide to take no action on complaint

(1) The Information Regulator, after investigating a complaint received in terms of section 77A, may decide to take no action or, as the case may be, require no further action in respect of the complaint if, in the Information Regulator’s opinion – 

(a) the complaint has not been submitted within the period referred to in section 77A(2) and there are no reasonable grounds to condone the late submission; 

(b) the complaint is frivolous or vexatious or is not made in good faith; or 

(c) it appears to the Information Regulator that, having regard to all the circumstances of the case, any further action is unnecessary or inappropriate. 

(2) In any case where the Information Regulator decides to take no action, or no further action, on a complaint, the Information Regulator must inform the complainant of that decision and the reasons for it.